ORDER PROCESSING Minimum opening order is US$500.00. Minimum reorder is US$200.00. Orders accepted below minimum are subject to a US$25.00 service charge. Any changes to purchase orders must be made in writing prior to shipment. Special order items are not subject to change or cancellation. Partial orders will be shipped unless we are notified at the time of the order that they will not be accepted. These terms and conditions shall supersede any variance in terms and conditions set forth on buyers’ order forms. No agent, representative or salesman is authorized to alter the terms and conditions of sale. SHIPPING All orders are shipped via Federal Express Two-Day. We do not ship via UPS. TERMS Opening orders must be prepaid. After a business relationship has been established, Net 30 terms may be available on approved credit. We require one bank and four trade references in order to set up an account. Please allow an additional 2 weeks for credit approval. ACME may change or cancel credit at their discretion, and may request advance payment at any time. Accounts that are inactive for twelve months or more will automatically be closed and subject to the terms and conditions for opening a new account. Customer is liable for all collection fees. A finance charge of 2% per month will be applied to accounts that are unpaid for 30 days. Special orders require a 50% non-refundable deposit. BACK ORDERS Orders are shipped on a stock available basis. Back orders under US$50.00 net invoice will automatically be cancelled. DISCOUNTING We kindly request to all of our customers to never discount from our suggested retail prices as listed on our web site. Any customer found discounting will be notified to correct this mistake, and if not corrected within a reasonable amount of time, we reserve the right to stop business with that customer. LICENSING / COPYRIGHT Since the majority of our products are licensed to ACME by third parties, any customer that desires to place our products on their website, produce a catalog, produce advertisements, or any other form of promotion of our products, shall submit same to ACME, in advance of any release of said promotion for correctness of copyright notices, names, information as it relates to the artists, designers, etc., for ACME’s final approval. RETURNS Merchandise to be returned must have been purchased no more than one year (12 months) prior to the date of return. Only product defective due to faulty materials or workmanship will be accepted for replacement or credit.If the product is a watch, only the movement is covered under the guarantee.Merchandise returns will not be accepted without a prior return authorization number and shipping instructions. Unauthorized returns will not be accepted and will be returned freight collect. Authorized returns are subject to a 15% restocking fee. Special order items are not subject to return. There will not be a credit issued for customer-damaged or shopworn merchandise.Please do not issue ACME a Debit Memo. We will issue you a credit memo once the merchandise has been received and checked against the packing slip. SHORTAGES / ERRORS All ACME merchandise has been carefully inspected and packed prior to shipment. Merchandise is sold FOB our warehouse and ACME’s responsibility ceases when the transportation company accepts shipment and issues a receipt. At the time of delivery, customer should examine cartons carefully and note visible damage or shortage on the delivery receipt. The consignee must claim any damage or loss, including concealed damage, with the carrier within 5 days, and all packing materials must be retained until inspection is made. Any claims against ACME for defects, shortages or errors must be made to ACME in writing within 7 days of delivery. Failure to make such a claim shall constitute full acceptance of the merchandise. PRICES ACME reserves the right to change prices without notice. Merchandise is sold FOB Maui, and the customer is responsible for all freight.